Fridge quit on a Saturday with a full freezer. Called in the morning, someone was in my kitchen by one. He showed me the burnt relay before replacing it, which I appreciated.
Nepean · Ottawa, ON
A van is based in Nepean seven days a week, so a call from Barrhaven, Bells Corners or Centrepointe usually gets a slot the same day. We repair in your home — nothing gets taken away to a shop.
Diagnosis
On site, never over the phone
Warranty
90 days on every repair
Hours
7 days · 7 AM – 11 PM
What we fix
Nepean housing runs from 1970s bungalows off Merivale to new builds in Half Moon Bay, so the vans carry parts for both the old top-loaders and the newer electronics.
Stove & cooktop repair
Gas, coil, glass-top and induction all fail in different ways, and all of them are worth fixing rather than replacing — a dead zone on a five-year-old cooktop is usually one part. Gas work is only done by a certified technician, which is why we ask what you have when you book.
Worth knowing
If you can smell gas, do not wait for us. Leave the house and call the gas emergency line first — we will come after the supply has been made safe.
By brand
Same technicians either way, but the parts on board change with the brand. Tell us the badge when you book and the right ones travel with the van.
Direct-drive washers and linear-compressor fridges, plus the sensor faults they are known for.
LG page →Front loaders, French-door fridges and the control boards behind most of their faults.
Samsung page →Common in older Nepean kitchens, and the brand whose parts are easiest to have on board.
Whirlpool page →Lid locks, suspension and drain pumps — the three things that wear first on these machines.
Maytag page →Electrolux and Frigidaire, including the dishwashers built into a lot of newer Barrhaven kitchens.
Electrolux page →Bosch, GE, Frigidaire, KitchenAid and most others are welcome. Send the model number with your booking.
Book a repair →Covered
Nepean is booked as one zone, which is why a morning call here usually gets an afternoon visit the same day.
What people say
Fridge quit on a Saturday with a full freezer. Called in the morning, someone was in my kitchen by one. He showed me the burnt relay before replacing it, which I appreciated.
Second time using them, dishwasher this time. Straightforward, gave me the price before starting, no upsell on a machine that is nine years old.
Our washer was walking across the laundry room. Turned out to be suspension rods, not the drum like the last guy told us. Cost less than half the quote we had.
Booked in the evening, got a call back the next morning and they held to the window they gave me. Dryer is heating again.
Honest people. The technician told us the oven control board would cost more than the range is worth instead of just doing it. We bought a new one, but I will call them for the fridge.
Ice maker had been dead for a year. Fixed in one visit, and he cleaned up after himself, which not everyone does.
Book a repair
Leave your details and we'll call back to arrange a visit. Include the brand and, if there's a code on the display, the code — it often tells us which part to load before the technician sets off.
Open 7 days · 7:00 AM – 11:00 PM
In-home service · 90-day warranty on every repair
We price the job after seeing the appliance, and the diagnostic isn't charged when you go ahead with the repair.
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