★★★★★
Fridge stopped cooling two days before we hosted. They came the same afternoon, found an iced-over fan, and had it running before dinner.
Open 7 days · 7:00 AM – 11:00 PM
Ottawa west
Broken today, fixed today.
Repairs in your home across Nepean and Stittsville. A local team, with vans stocked for the brands people here actually own.
Diagnosis
On site, never over the phone
Warranty
90 days on every repair
Hours
7 days · 7 AM – 11 PM
What we fix
The six appliances that stop a household when they fail. We repair them in your home — we do not sell appliances or parts, and there is nowhere to drop a machine off.
Not cooling, freezing the vegetables, frost build-up, ice maker jammed, water on the floor, running non-stop.
Won't drain, won't spin, walks across the laundry room, leaks, stops mid-cycle.
No heat, takes three cycles to dry, drum won't turn, squeals, shuts off early.
Standing water in the bottom, dishes come out gritty, door won't latch, leaking onto the floor.
Runs cold or burns everything, element won't glow, door won't lock, self-clean fault, display dead.
Burner clicks and won't light, element stays cold, one zone dead, induction error, knobs spark.
About us
Jock River is a local crew repairing appliances in Nepean and Stittsville. We work in people's homes and we do repairs only — no sales, no installs, nothing to drop off.
Keeping to two areas is what lets a van carry the right parts and reach your street the same day.
Brands we carry parts for
Each one has its own way of saying the same thing. Pick yours and read the codes before you call.
LG puts a lot of trust in the drive motor and its sensors. Half the codes point at the same three parts.
Code index →
F is the system, E is the failure inside it. F8 E1 is water arriving; F9 E1 is water leaving.
Code index →
Two Samsung codes are not faults at all. We will tell you which, before anyone drives out.
Code index →
The two-letter codes are cycle status, not failures. Ld means the drain is slow, not broken.
Code index →
The E-code family tells you where to look: E1x is filling, E2x is draining, E4x is the door.
Code index →
Bosch, GE, Frigidaire, KitchenAid and most others are welcome too. Give us the model number when you book.
Book a repair →Service area
Staying inside Nepean and Stittsville is the whole point: short drives mean a morning call usually gets an afternoon slot the same day. Pick your area to see the streets we cover.
What people say
Fridge stopped cooling two days before we hosted. They came the same afternoon, found an iced-over fan, and had it running before dinner.
I gave them the code off the display when I booked and he brought the part with him. First visit, done.
Fair price, no drama, and he told me which of my two problems was worth fixing and which was not.
Book a repair
Leave your details and we'll call back to arrange a visit. Include the brand and, if there's a code on the display, the code — it often tells us which part to load before the technician sets off.
Open 7 days · 7:00 AM – 11:00 PM
In-home service · 90-day warranty on every repair
We price the job after seeing the appliance, and the diagnostic isn't charged when you go ahead with the repair.
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